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Dubbo Friends Auto Care: AUTOCARE TIPS

Written by Marksy.com.au • February 21, 2024

Title: Dealerships don't want you to know this!


You don't need to service your vehicle at a dealership to be covered under warranty

It's true, you can service your vehicle anywhere for the dealers guarantee and/or manufacturers warranty. There's a common misconception that you need to take your vehicle back to the dealership for it to be covered under warranty but that's far from the truth.... you're covered by a consumer guarantee provided under the Australian Consumer Law (ACL) whether you've purchased a new or used vehicle with certain criteria met. Additional guarantees may fall under the motor dealers & repairers act.

Dealer/Manufacturers Guarantee:

  • New passenger cars have a minimum 12-month dealer guarantee from the date of sale or 20,000km, whichever occurs first, from the manufacturer.
  • Used passenger cars under 10 years old and with less than 160,000km have a three-month or 5,000km dealer guarantee which a dealer must provide free of charge.
  • Used cars over 10 years old or with over 160,000km do not have a dealer guarantee or a manufacturer's warranty, they just must be roadworthy.


Source - NSW Fair Trading

So long as your vehicle is serviced with genuine parts and lubricants from the manufacturer you're covered. That means you can support your local mechanic and still be covered by the "Dealer/manufacturers gaurantee"


Contact your friends in auto care on 02 5806 0360

For information on extended warranties read this article by NSW Fair Trading.

Looking for a mechanic in Dubbo?

We'll be your friends in auto-care! Contact us for automotive repairs & servicing.

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